KAMALIWIRE

Top 10 Hotels We Want to Stay In

The Surrey

Location: 20 East 76th Street, New York, NY 10021 

     

 Hotel Costes

Location: 239 rue Saint honoré, 75001 Paris, France

Public

Location: 1301 North State Parkway, Chicago, IL 60610

Hotel Du Cap Eden Roc

Location: Boulevard JF Kennedy, 06601, Antibes Cedex, France

 Palazzino Grassi

Location: Sestriere San Marco 3247, 30124 Venice, Italy

Hoxton Hotel

Location: 81 Great Eastern Street, London, England

Hotel Fasano Rio de Janeiro

Location: Avenida Vieira Souto, 80, Rio de Janeiro, State of Rio de Janeiro 22420, Brazil

Mama Shelter

Location: 109 Rue de Bagnolet, 75020 Paris, France

 Playa VIK Jose Ignacio

Location: Los Cisnes y Los Horneros, Jose Ignacio 20402, Uruguay

 Four Seasons, Florence

Location: Borgo Pinti 99, 50121 Florence, Italy

The top five things to know when hiring employees

Through the years, I’ve discovered that there are five traits that are essential to consider when evaluating a candidate as a new hire:

Passion: With recent shifts in food and beverage culture toward more casual settings, customers expect well-versed waitstaff wherever they go. An owner’s employees are his/her brand ambassadors. If their attitude doesn’t project what your concept intends to, you may want to look elsewhere.

Appearance: The appearance of a restaurant’s staff is just as important as its décor. We aren’t saying servers and bartenders have to be tall and beautiful, but your employee’s image should be aligned with that of the restaurant. Whether it be tattooed and bearded, or clean cut and uniformed, customers’ experience is undoubtedly influenced by those that serve them. 

Trust: While it may be tempting to hire someone attractive and knowledgeable on a whim, you should never be quick to judge. Follow up on references. It is important to build your brand with employees that you can trust when you are not looking.

Ambition: No longer can waiters and waitresses be immediately generalized as “aspiring” actresses and artists. Food and Beverage has become a career choice to many. Look for individuals who plan on growing within the company.  

Charm: At the end of the day, it is the intangibles that make for a great employee. An incorrect order or a cold appetizer could easily be forgiven by an employee that possesses innate charm. It’s important for your employees to be able to create a special bond with their customers. This draws for returning crowds.


(Source: monkeydish.com)

the future is looking brighton at the eventi hotel

IF YOU HAVEN’T HAD A CHANCE TO CHECK OUT BRIGHTON, HERE IS WHAT YOU ARE MISSING!

                                          

                                             :: GO BURGER BY BLT RESTAURANTS ::

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                 EVENTI HOTEL :: 851 SIXTH AVENUE :: http://www.eventihotel.com/

The Future’s Looking Brighton!

Who reigns in retail?

                      

While Fifth Avenue, Madison Avenue and Times Square still hold the mantle for the city’s most expensive retail rents, brokers are headed downtown because that’s where the deals are.

Indeed, the ever-popular Soho saw more retail leasing activity in the last year than any other neighborhood in Manhattan — by a long shot, according to an analysis byThe Real Deal.


Some of that activity has been fueled by ultra-luxury retailers, such as Tiffany & Co., French fashion house Chloé and designer Stella McCartney — all of which signed high-profile deals there in the last year.

“[Retailers] recognize that these are very different trading areas, and that they can duplicate their [flagships] and still do well in each one,” said Joanne Podell, executive vice president at Cushman & Wakefield. “You don’t come to New York and open a store and figure you will get all your customers on just Fifth Avenue or Broadway.”

Retail brokers say the move by luxury retailers to expand can be largely attributed to the boom in tourism that brought a record 50 million visitors to New York City last year.

To look more closely at the state of the Manhattan retail landscape, The Real Deal conducted an exclusive analysis of more than 900 new and renewal leases signed over the 12-month period ending on March 31 on properties south of 96th Street.

This survey builds on the first-ever ranking we published last year. At that time, we relied on firms to supply their total deal volume. This year we used data from the CoStar Group, TRD’s own database and deals provided by each firm.

The survey — which covered more than 3 million square feet of activity of brokered deals — ranked each firm by the amount of square feet of deals they transacted. In addition, it looked at which firms were busiest over the past year in the city’s most-active retail areas — on Madison Avenue, in Soho and on the Lower East Side.

The ranking found that the top five Manhattan firms overall were Newmark Grubb Knight Frank, Robert K. Futterman & Associates, Cushman & Wakefield, Winick Realty Group and the CBRE Group. (Some firms, including CBRE, Cushman and Ripco Real Estate, did not participate. In those cases, we relied on CoStar, our own database of deals and industry sources.)

In addition to hot areas, the ranking also revealed other areas where activity was remarkably slow. For example, on one 21-block stretch of Second Avenue south of 45th Street, there was just one brokered lease during the entire yearlong period.

Manhattan’s retail market is notoriously difficult to rank because of the lack of transparency — far fewer deals are reported to CoStar compared with office leasing deals or investment sales.

Yet, the retail marketplace has become an ever-more attractive and important source of revenue for brokerages that have been trying to diversify their income base since the recession. TRD estimated that over the past year, these nearly 900 deals generated potential commissions between $100 and $130 million.

And some brokers say the continued dark economic climate in Europe could even be good for Manhattan leasing.

“I expect the next 12 months to be very strong for retail in New York City,” said RKF owner Robert Futterman. “Tenants will continue to expand, and notably, foreign brands will continue looking to Manhattan as a retail haven where they can open stores that will add to companies’ sales projections in light of Europe’s unstable economy.”

Meanwhile, as TRD has reported, there are new retail players entering the Manhattan marketplace.


Massey Knakal Realty Services and Studley both started New York retail divisions for the first time last year. In addition, just last month Jones Lang LaSalle, a global commercial firm with virtually no retail presence locally, poached a four-person team from Newmark Knight Frank (now Newmark Grubb Knight Frank), one of the city’s top firms. That’s on the heels of the November departure by another top Newmark retail broker, Amira Yunis, to CBRE.

Hot or not?

The heart of Soho had a greater concentration of deals than any other area of Manhattan. There were 47 deals signed in the area between Lafayette and Sullivan streets, which has about 700 retail spaces, TRD’s survey found.

And new tenants unable to find space in the traditionally more-active storefronts closer to Houston Street have been inking deals south of Broome Street, said Christopher Owles, principal with Sinvin Real Estate. That desire to get a toehold in Soho, which sees heavy traffic from U.S. and international tourists, has expanded the prime Soho retail zone onto previously sleepy streets.

“That is what happens in a tight market — it effects great change at a rapid pace,” Owles said. The new activity has pushed up asking rents to about $300 per square foot from about $200 per foot, seen only two years ago on one stretch of Greene Street south of Broome, he said.

Meanwhile, on the Lower East Side, tenants including vegan beauty store Obsessive Compulsive Cosmetics have poured into spaces on Orchard and Ludlow streets, between East Houston and Delancey streets. There were 25 new and renewal deals signed in a nine-block portion of the district, with reported asking rents between $100 and $150 per foot. About two years ago, that range would have been $60 to $80 per foot, said Sion Misrahi, CEO of Misrahi Realty, which is based on the Lower East Side.

But just as there were bursts of activity in Soho and the Lower East Side, there were also retail dead zones.

The longest such stretch was on Second Avenue from Kips Bay to Turtle Bay, a strip that saw just one reported deal, a Staples represented by SCG Retail (formerly Northwest Atlantic Real Estate Services) at 570 Second Avenue. The area of drought extended from 413 Second Avenue at 24th Street — where Newmark represented Falafel Kitchen in a 700-square-foot deal last July — to 825 Second Avenue, at 45th Street, where Winick represented Perfect Brows, which took 350 square feet in September.

Surprisingly, Midtown West — including the Times Square “bow tie” — had some sleepy retail stretches, too.

On Seventh Avenue from 38th to 55th streets, there were no transactions reported during the yearlong period. That was even as tenants inked a cluster of deals just to the west of Times Square, where Futterman represented the landlord at 229 West 43rd Street in a deal with the Heartland Group restaurant company, which took 15,670 square feet. But there were no deals at all in the heart of the neighborhood on Broadway.


“I think there was a lull in terms of showcase tenants,” Futterman said. Over the past few years, American Eagle, Aéropostale and others inked marquee deals. “That’s kind of died down, but I think it will heat up again.”

And in Lower Manhattan, tenants held off as well — perhaps as they waited for the 2015 completion of the 365,000-square-foot retail development at the World Trade Center complex, and the 200,000 square feet of rehabilitated space at the World Financial Center, set for delivery in late 2013.

Only 13 tenants — including Pret A Manger and Morton’s Steakhouse — signed deals south of Chambers Street and west of Broadway during the survey’s time frame. That was in an area almost twice as large as central Soho, which saw three times as many deals signed.


Even on the city’s priciest stretch, from 49th to 59th streets on Fifth Avenue, only four tenants signed brokered leases, although one was for $2,700 per square foot — a Manhattan record. That was cosmetics retailer M.A.C, represented by Futterman, which signed for the former Elizabeth Arden’s Red Door Spa ground-floor space at 689 Fifth Avenue.

Dominant brokerages

While a number of firms divvied up the deals in Soho, one brokerage dominated on the Lower East Side. Interestingly, the firm, Misrahi, isn’t a giant firm at the top of the overall retail ranking.

Indeed, the 18-year-old boutique firm, with just a handful of retail professionals, brokered 17 of the more than two dozen deals in the nine-block Lower East Side area.


Misrahi — the founder of the Lower East Side Business Improvement District — entered real estate after operating a multistore clothing business.

He said the strong leasing activity on Orchard and Ludlow streets was partly due to buildings changing hands and new hotels opening up.

“Stronger tenants are coming in [as a result],” he said.

Meanwhile, Owles said Sinvin, which is located in West Soho, was helped by its three-decade presence in that area. His firm was on 14 deals in Soho, among the 61 it did in Manhattan last year. He noted that the firm represented the landlord of 97 Greene Street, which landed Tiffany as a tenant, and re-signed tenants like Japanese clothing retailer A Bathing Ape, known as Bape, at 91 Greene Street.

“When tenants are looking for deals down here, we tend to know before others,” he said, in part because the firm represents so many area landlords. But he added, “We’ve never had a lock on the market. There is certainly competition.”

Manhattanwide, the most active firm, Newmark Grubb Knight Frank Retail, brokered 145 deals, totaling 560,017 square feet on both the landlord and tenant sides. The firm nabbed the top spot partly because it has strong landlord and tenant representation. Second-place finisher Futterman completed 144 deals amounting to 511,183 square feet, while Cushman brokered 73 deals totaling 498,446 square feet. A spokesman for the firm, which declined to provide its deals, said the company “doesn’t participate in stories [even mentioning] broker commissions.”


Winick had 126 deals, totaling 493,827 square feet. The firm got a big boost from Duane Reade, which signed 242,202 square feet worth of new and renewal deals.

Rounding out the top five was CBRE, which TRD was able to tally on 63 deals, totaling 303,888 square feet. However, its numbers are likely undercounted because there was no clear way to gauge its deals without its participation.

Several of the city’s large firms concentrate — or, in some cases, avoid — certain neighborhoods. For example, Cushman focuses on a region near its headquarters in midtown — from Third to Seventh avenues and from 42nd to 60th streets. Approximately 26 of its 73 recorded deals were in that area, including the 66,000-square-foot renewal representing toy store FAO Schwarz, at 767 Fifth Avenue, the largest retail deal of the last 12 months. Meanwhile, some firms focused on a sector of retail rather than a geographic area.

James Famularo, senior executive managing director at Soho-based New York Commercial Realty Services, concentrated on food and beverage. Brokers at New York Commercial completed 58 deals with a total of 94,729 square feet.

“I kind of carve out a niche and focus on the restaurant spaces and anything to do with food and beverage.” Because of city and state laws, he said, doing deals for bars and cafés is “very complex.”


Dominant retailers

Duane Reade — which has dominated the retail pharmacy sector in Manhattan since it began to expand rapidly in the late 1990s — has not let up.

The drugstore chain — now owned by former rival Walgreens, but still represented by Winick — signed 25 deals for a total of 242,202 square feet in Manhattan south of 96th Street over the past year. That’s almost twice the activity of the next most-active store, Potbelly’s. Jeffrey Roseman’s team at Newmark represented the fast-food sandwich shop, which signed 13 deals for 41,266 square feet.

Roseman, an executive vice president at Newmark, said finding a good location for a tenant often requires keeping an eye out for underperforming retailers.

“If you look at trends, you see four or five [chains] expand rapidly, whether coffee or ice cream, and generally there is a shake out,” he said. “Those that do not survive become opportunities.”

Other active chains included cosmetics retailer L’Occitane, represented by Joe Sitt’s retail brokerage Thor High Street, which signed three leases; convenience store 7-Eleven, represented by Futterman, which signed at least four leases; and TD Bank, represented by Cushman, which signed at least four leases.

Luxury leaders

While Upper Fifth Avenue saw only four deals signed (among its roughly 60 storefronts) during the yearlong period, Madison Avenue was a different story. Activity there was much stronger with 20 deals signed between 57th and 72nd streets.

Prudential Douglas Elliman was the most active broker there, involved in 10 of those deals, including representing the landlord and tenant at 667 Madison Avenue. Clothing brand Paul & Shark took 3,100 square feet at the building. The rent reflected a return to a high watermark for the strip, at $1,217 per square foot.

Faith Hope Consolo, chairman of retail leasing, marketing and sales at Elliman, said pricing has been fluctuating wildly on that stretch, from the peak of the market at $1,200 per foot to a low of $600 per foot, and back again.

For her, and many other retail brokers, the Manhattan market is looking bright — despite looming credit troubles overseas.

“Europe should be much more stable this year,” Consolo said. “A recovering Europe — though very, very slowly — will be good for the U.S. as people continue to travel.”

(Source: therealdeal.com)

Hotels with History

Selecting a hotel that enhances your travel experience is a delicate art, much like choosing the right book to bring on vacation. Just as you wouldn’t want to read Anna Karenina on a hot beach in Florida, you wouldn’t want to rest your head in a gleaming high-rise in ancient Peru. Instead, why not opt for a 15th-century conquistador’s manor, set on the training grounds of sacred Incan warriors?

Often a hotel’s history is shorthand for the history of the destination itself. For those who appreciate the idea of property reincarnation, there are buildings all over the world with illustrious past lives—as castles, manors, private residences, industrial mills, monasteries and even prisons—that have since been reimagined as lodgings.

Hotels built to be hotels pack a different punch, hosting legendary guests that contribute to their storied legacies. Lesley M.M. Blume tapped the intrigue of the St. Regis New York in It Happened Here, her limited-edition libretto for Thornwillow Press. The slim volume contains big tales of mustachioed artist Salvador Dalí meeting the wild and wonderful Andy Warhol—and splattering him with paint—as well as style icon Diana Vreeland dancing on a table in a white Chanel dress. The Charlie Hotel, in West Hollywood, was originally built as a haven of bungalows for Charlie Chaplin and his contemporaries to get away from it all. (Today, the Hollywood set uses the refurbished property the same way.) And the story of Raffles, in Singapore, reads like an adventure novel—complete with tigers, escaped prisoners and the finest ballroom in the East.

Whether it’s a grand hotel gilded with gossip or a reconsidered building with a storied past, a historic property offers a mix of understanding and intrigue with an enticing sidecar—by staying there, you become part of its legend. Here are ten of our favorite hotels with history. These walls may not be able to talk, but we certainly can.

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Aman at Summer Palace, Beijing, China

At the turn of the 20th century, guests at the Summer Palace awaited an audience with Empress Dowager Cixi inside an exquisite complex of pavilions. In 2008, Aman at Summer Palace picked up the tradition, inviting travelers to once again visit the UNESCO World Heritage site, as originally intended. By working with preservationists and artisans, Aman Resorts restored the original buildings and courtyards and seamlessly expanded the property to include 51 rooms and suites, a 15,000-square-foot spa and a 37-seat screening room. The seven-acre property’s tranquil atmosphere belies its accessibility to Beijing, which is just a 45-minute drive away. The resort also provides day excursions to the nearby Forbidden City, Great Wall of China and Temple of Heaven.Rooms, from $750; amanresorts.com.


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Amberley Castle, Sussex, England

Every evening, just before midnight, the enormous Portcullis at Amberley Castle is lowered to enclose the medieval property within its 60-foot protective wall. Built in 1100 by Henry I, the castle boasts an ownership that reads like the history of England itself. Passed from blue blood to blue blood, to the church and back to the royals, the castle landed with Elizabeth II, who sold it to a private owner in 1982. Purchased by Brownsword Hotels in 2011, it lives on as a Relais & Chateaux destination with 13 rooms and six suites. The luxury hotel also boasts an unusual event space near its entrance—a treehouse called Mistletoe Lodge built within the branches of a stand of poplars.  Rooms, from $500; amberleycastle.co.uk.

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Banke Hotel, Paris, France

The gilded mailbox, vintage elevators and ornately tiled mosaic floor are a few hints that the 94-room Banke Hotel was once a turn-of-the-century bank. But the oversized lobby, with its imposing columns and ornate, circular windows, really seals the deal. Although refurbished in a dramatic palette of maroon and gold, the reservations desk still looks as though it could belong to a bank teller (perhaps it once did). Former executive offices have been recreated as guest rooms with alcove windows, contemporary furnishings and leather headboards. Convenient for train travelers, it’s in the Opera district, near Gare du Nord station. Rooms, from $350; derbyhotels.com.

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The Buccaneer, St. Croix, Virgin Islands

In 1653, Knight of Malta Charles Martel built a mansion, known as the French Greathouse, on a bluff above the sea on the eastern end of St. Croix to protect against pirates. In the following years, the property became a sugar mill, a cotton plantation and a cattle farm. In 1947, it opened as the island’s first hotel run by a local family. In the 1940s, a trip to The Buccaneer meant a two-day sail—and upon arrival, “continentals” were expected to chip in by planning meals, raking the beach and mixing their own drinks. Today, the demands are far less considerable, but guests can still sip the cocktails that resulted from those boozy beachside experiments: the Raising Cane, the Caribbean Sunset and the Jump-Up-and-Kiss-Me. Rooms, from $259; thebuccaneer.com.

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The Charlie Hotel, Los Angeles, California

In 1924, the Ruth Gordon family built Charlie Chaplin a set of private bungalows as a countryside escape. In 2008, the property opened as The Charlie in what’s now West Hollywood. Although no one knows for sure which old Hollywood stars absconded to the hideaway, hotelier Menachem Treivush made the most of the rumors by naming many of the 14 English cottages after whispered guests: Marilyn (Monroe), Gloria (Swanson) and Marlene (Dietrich) included. Still, the big draw is the duplex named Charlie, which retains a touch of the Little Tramp: Canes decorate the living-room wall, and anyone taller than five-foot-five will need to duck through the original door, which the diminutive star is said to have had custom built so that guests would have to bow to enter. Rooms, from $400; thecharliehotel.com.

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El Convento, San Juan, Puerto Rico

Spain’s King Phillip IV commissioned the Monastery of Our Lady Carmen of San Jose in 1646 as a home for Carmelite nuns. It remained as such until the Archbishop of San Juan shuttered it in 1903. Abandoned, the building fell into disrepair, becoming a dance hall, a retail store and, eventually, a flophouse, until the American industrialization of Puerto Rico began. Under Operation Bootstrap, an heir to the Woolworth fortune endeavored to restore the convent as a hotel. It opened in 1962 and continues to be a boutique alternative for those wishing to avoid spring-breakers. Perfectly located in Old San Juan, the property’s 58 rooms feature restored Andalusian tile floors and Colonial furnishings—and an expected dose of religious iconography. Rooms, from $220; elconvento.com.

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Gamirasu Cave Hotel, Cappadocia, Turkey

Ayvali village, a small farming community a short 15-minute drive from Urugup, Turkey, is the setting for this former Byzantine monastic retreat turned cave hotel. Although few specifics are known about the monks who chiseled the property out of the landscape more than 1,000 years ago, the original frescos in the hotel’s adjoining chapel are a window to the past. Today the collection of seven houses offers 30 rooms (the prettiest have vaulted ceilings, although somewhat uninspired decor). Remarkably, the hotel stays temperate year-round, due to the natural heating and cooling properties of the volcanic rock. Rooms, from $215;gamirasu.com.

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Inkaterra La Casona, Cusco, Peru

The massive wooden door of 11-suite Inkaterra La Casona is always kept shut, as a nod to the luxury hotel’s history as a private manor. But with the softest knock, the door swings open, transporting modern-day guests back to the 15th century. Those were the days when the grand courtyard–centered hotel, with its elegant antique furnishings, wood-burning fireplaces and wide stone walkways, was home to conquistadors don Diego de Almagro (the European discoverer of Peru) and don Juan Alvarez de Maldonado (conqueror of the Amazon). “El Libertador” Simon Bolivar (Bolivia’s namesake) moved in in 1825, after his final victory in the Peruvian War of Independence. Digging back further, the property was once occupied by an even more ancient group of brave men: the Warakos Academy, a training school for elite Incan warriors, which also stood here approximately 600 years ago.Rooms, from $380;inkaterra.com.

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The Liberty Hotel, Boston, Massachusetts

What do you name a hotel set in the once-infamous Charles Street Jail? The Liberty, of course! Built in 1851 the Boston granite-style prison housed incarcerated suffragists, WWII captives from Unterseeboot 234 and Malcolm X before closing, due to overcrowding in 1990. After a $150-million refurbishment that restored the prison’s breathtaking atrium, intriguing catwalks and arched windows (once said to yield light “four times as great as that in any prison yet constructed”), The Liberty opened in 2007 as a 300-room luxury property. The hotel’s bars and restaurants—with names like Clink, The Yard and Alibi—wink to the past (the latter is located in the former drunk tank). Rooms, from $299;libertyhotel.com.

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Raffles Singapore

Named for the founder of Singapore, Sir Stamford Raffles, this now-famous property opened as a ten-room hotel in 1887. It quickly became the site for all manner of glamorous intrigue: visits by author-adventurers Joseph Conrad and Rudyard Kipling; the invention of the Singapore Sling in the genteel bar of the landmark building built in 1899; the shooting of Singapore’s last tiger in 1902. During WWII, the hotel functioned as a transitional facility for the military by housing prisoners of war. The 125-year-old property was declared a national monument in 1987, and after a considerable refurbishment in the 1990s, continues to encapsulate old-world elegance in its 103 suites. Rooms, from $690; raffles.com.

(Source:Departures.com)


High hopes for on-premise

                            Value offerings, creative drinks bring consumers out

                                                       

According to Chicago-based Technomic Inc., overall consumer expenditures on alcohol away from the home will increase 2.4 percent this year. The restaurant industry also is experiencing positive growth, reports the National Restaurant Association (NRA), Washington, D.C. Total restaurant industry sales are expected to reach a record high of $632 billion this year, which is a 3.5 percent increase compared to 2011, the NRA says. In fact, the Beer Institute, Washington, D.C., reports that beer sales in restaurants rose more than 9 percent in 2011, totaling about $23.6 billion in sales. Restaurants represented the largest share of on-premise sales last year, encompassing nearly 24 percent of total beer sales, according to Beer Institute statistics.

Technomic is most optimistic about hotels, forecasting the segment to grow approximately 5.4 percent this year; it expects alcohol sales within hotels to be slightly higher, says David Henkes, vice president of the company. Fine dining and casual dining both will grow approximately 3 percent this year; however, opportunities also are available in limited-service and fast-casual restaurants, he says. In 2010, 25 limited-service chains out of the Top 500 chains served alcohol, Henkes notes. Chains including Starbucks, White Castle, Sonic and Burger King serve alcohol in select locations, which might prove to be a bigger trend moving forward, he says.

The bar and nightclub segment, however, grew only 1.7 percent in 2011, Henkes said in a statement. However, a Technomic survey of the Top 100 bars and nightclubs in the country revealed that 70 percent of venue operators on the list experienced revenue growth in 2011, with nearly half reporting increases exceeding 10 percent.

“Although the economy and the industry did show signs of recovery last year, these venues obviously excelled at concept innovation and operational execution, as well as promotion, which enabled them to experience such exceptional growth,” Henkes said in a statement.

Overall, volume in the on-premise segment has dramatically declined in the last two to three years, according to Henkes. Beer, wine and spirits have declined approx-imately 3.1 percent, 4.7 percent and 2.2 percent, respectively, he says. The channel is starting to come back, experiencing slight growth in 2011. High-end restaurants, bars and nightclubs continue to perform well, he says.

Prior to the recession, on-premise was growing about five times faster than off-premise, says Mike Ginley, partner at NextLevel Marketing LLC, Westport, Conn. In 2008 and 2009, consumers began tightening their belts by going out to eat less frequently. Now as the economy improves, consumers are going back to their old ways, in turn increasing growth in on-premise locations, he says.

However, through the recession one generation has not stopped going out: millennials. This younger demographic has more disposable income and going out is part of their lifestyle because many millennials do not have the home environment in which to entertain, Ginley explains. This created more of a challenge for restaurants than bars and nightclubs, he says.

Although the on-premise segment is not as successful as it used to be, it’s still important for beverage-makers, Technomic’s Henkes says.

“On-premise right now is about a quarter of all volume, so if you’re talking to suppliers it represents probably about 24 percent of their volume, but from a dollar perspective of what consumers spend, it’s pretty much 50/50,” he says. “We always try to play up to our supplier clients that on-premise is strategically important for brand building, for trial, for experimentation, and from a consumer perspective they’re spending just as much of their money on alcohol in the on-premise channel as they are at home.”

The price is right

Nevertheless, consumer confidence remains low, leading operators to provide promotional programs, value offerings and creative drinks to draw in customers.

Initially, operators used deep discounts to attract customers, NextLevel Marketing’s Ginley says. These kinds of discounting programs included meal offers — such as an appetizer to share, two entrees and a dessert to share for $19.99 — and extended into alcohol in the form of $1 draft beers and $2 margaritas, for example. But deep discounting cannot last forever, he says.

“What beverage is all about is really better ingredients make better-tasting drinks, and consumers are willing to pay more for them and trade up to them,” Ginley says. “If we got stuck in a promotional rut where everyone was conditioned to have $3 cocktails and $1 beers, it would probably not be a good development for the beverage alcohol industry.”

Fortunately, Ginley notes that operators have moved away from deep discounting and started offering higher quality drinks at an everyday value price — about a $5 price point — with trade-up opportunities. For instance, Outback Steakhouse offers a $3.50 Gold Coast Margarita; Ruby Tuesday has $5 everyday value cocktails, which are made with premium alcohols but can be upgraded to ultra-premium brands; and Bonefish Grill features $5 martinis during its happy hour, he says. Likewise, Maggiano’s Little Italy restaurant kicked off a happy hour program from 3 to 6 p.m. Mondays through Fridays featuring $3 draft beers, $5 wines by the glass and $6 premium cocktails. Happy hour has made a comeback as a result of the economic slowdown, Ginley says.

“I think the best practice is to do an early happy hour from, say, 4 to 6 p.m. before there’s a big line and a big wait for dinner to get people in a little earlier, and then a reverse happy hour, which is running it again after the dinner rush from, say, 9 or 10 p.m. until closing so you can drive a late night business,” he advises. “That’s one of the tricks that I’ve seen operators do is try to focus on the late night occasions.”

Although value pricing and promotions can help to get customers in the door, they are not the only keys to success.

“If you’re competing on price, you’ve already lost because the winning restaurant formula requires you to have some kind of differentiation, and if your only point of differentiation is price then you’re not really doing anything,” says Technomic’s Henkes.

On the menu

To gain and sustain customers, on-premise operators are offering specialty cocktails, wines and beers at a variety of price points.

“Mixologists have become more and more prevalent in our culture, and I think that people are very interested in drinking specialty cocktails,” says Steven Kamali, hospitality consultant at Steven Kamali Hospitality, New York City. “They’re interested in ordering something that’s new and different and something that they believe somebody’s been thoughtful about, takes time and effort developing.”

One of the most popular beverage trends in the on-premise segment is low-calorie drinks, analysts say. The number of low-calorie or “skinny” mentions on drink menus this year compared to last year has increased 533 percent, Henkes reports. Many operators offer their own versions of low-calorie Margaritas, mojitos, cosmopolitans, Long Island iced teas and more, says NextLevel Marketing’s Ginley.

“Half the beer consumed in the U.S. is light beer,” he says. “So I think the idea of better-for-you cocktails, low-calorie cocktails, is really something that’s here to stay. I could see in the future, five years down the road, skinny or light cocktails making potentially up to 25 percent of all the cocktails we consume and order.”

Similarly, many operators are launching retro cocktails made with fresh ingredients, Ginley adds. Fresh cocktails have the ability to outperform skinny cocktails because the nature of the ingredients likely means the drink is lower in calories and better for you, he says.

Bourbon and whiskey cocktails also are becoming more popular in on-premise locations, analysts say. Artisan, small-batch offerings of traditional whiskey continue to emerge. And similar to the popularity of unique flavors of vodka, bourbons and whiskeys are being developed with honey, cherry and other flavors.

“There’s no question that the premium brands are still really going to drive the category,” says Technomic’s Henkes. “That’s where the consumer interest tends to be and … that’s where the money and the spending tend to be.”

Despite unique new offerings, classic cocktails remain on top. According to the “Cheers On-Premise Barometer Handbook,” published by The Beverage Information Group, the Margarita remains the most popular mixed drink nationwide, although it’s decreasing slightly in share. Second place goes to the martini, followed by rum and Coke. Sangrias and mojitos also continue to grow in popularity due to the number of possible flavor combinations associated with the drinks, says NextLevel Marketing’s Ginley.

When it comes to wine, Moscato and Malbec varietals are on the rise, as well as wines by the glass, Ginley says. There used to be a standard wine pour for wines by the glass; however, operators now are offering many different sizes to increase value and experimentation for consumers. By ordering an 8- or 9-ounce glass of wine, the consumer gets value, but ordering a 2- to 4-ounce glass enables them to experiment with multiple wines, he explains. Tasting flights remain popular in on-premise accounts for wine, beer and even cocktails, experts explain.

According to a study by Napa Technology, Campbell, Calif., 85 percent of top wine sommeliers, buyers and retailers agree that consumers are demanding and ordering more wines by the glass than they were in previous years. Furthermore,

73 percent of study participants agree that high-end, rare or expensive wines by the glass are enticing consumers to purchase what they would otherwise not purchase by the bottle — and more of it. For instance, the Grand Hyatt New York City offers a 2007 Vosne Romanee Burgundy wine at $40 a glass, and The Strand House in Manhattan Beach, Calif., serves Flora Springs and Silver Oak Napa Valley Cabernet Sauvignon wines for $36 a glass.

Wine dispensers present the same opportunity, but without an attendant. For example, The Staples Center in Los Angeles offers a 2005 Screaming Eagle Cabernet Sauvignon via a wine dispenser for $65 for a 1-ounce taste, $155 for a half glass and $305 for a full glass. Likewise, Le Grand Comptoir in George Bush Intercontinental Airport in Houston serves Opus One and Joseph Phelps Insignia wines at $90 and $100 for a 5-ounce pour, respectively.

Another way operators can cater to customers is by taking the intimidation factor out of wine, Ginley says. In addition to listing the brand name, varietal and year of the wine, menus can present consumer-friendly information about the taste of the wine, he explains.

“Younger consumers are coming into wine earlier than ever and I think it’s because wine is sort of disarming itself and taking a little bit of the intimidation factor away from it,” Ginley says. “I think that’s a really, really good trend and I think it’s one of the reasons wine is growing so well.”

As consumers shift toward premium wines and spirits, they’re also shifting to higher quality beer. In addition to moving away from mass domestic beers and toward craft beer and imports, on-premise operators are shifting their focus toward draft, he says.

“The way I’ve always heard it is the way the brewmaster would intend the consumer to experience his or her beer is in a draft format, so what I’m seeing in on-premise is a shift toward draft,” Ginley says. “I see more focus on drafts on the menu and more listings of drafts on the menu. [I] have to think that draft is the brewmaster preferred way to experience beer, it’s the consumer preferred way to drink beer and the operators make more profit, so when you add all three together, there’s definitely a shift from bottles to draft in the on-premise segment.”

Last fall, Heineken USA, White Plains, N.Y., introduced Amstel Wheat Bier on draft in upscale bars and pubs in seven cities. The brand also hosted consumer sampling events in select locations as part of the imported brand extension’s launch. After being well-received by consumers and the media, the company decided to expand the beer’s distribution throughout 2012 and launch it in bottles this fall, Heineken USA says.

Optimistic outlook

The core of the beer category remains the premium light category, and volume continues to be flat to down slightly, Technomic’s Henkes says. Although consumers express excitement about craft beers and imports, as a category beer is still flat, he explains.

Wine, however, has increased in volume and dollar sales and will probably grow the fastest followed by spirits, he says. Overall, alcohol will grow at about 2.4 percent this year, which might fall flat after taking the inflation rate or cost of price increases into consideration, he adds.

“We’re not expecting great things in 2012, but we’ve flattened out,” Henkes says. “If we’re not at the bottom, we’re close to the bottom but coming up. We have a long way to climb to get back to where we were, but at least we’re going in the right direction.”

Value, innovative cocktails and drinking format will all play a role in attracting consumers to on-premise locations, analysts say. Although none of them expect significant growth this year, they don’t see alcohol performance going anywhere but up in the on-premise channel in the near future.

“I think spending will grow and I think that operators will become far more creative,” Kamali says. “Ingenuity is what’s going to drive people to various venues, and we can only hope that people get more creative.” BI

(Source: bevindustry.com)

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Retail sales might rise with the doubling of the clothing sales tax exemption.

Beginning, April 1st, purchases of clothing and footwear sold for less than $110 will be exempt from New York State’s four percent sales and use tax. This is double the previous exemption for items of up to $55.

The tax free offer applies to all relevant items purchased in person, over the internet, by phone or by mail.

Unfortunately, while shoppers will be free from the 4 percent tax, those making their purchase in Nassau and Suffolk counties will continue to pay the 4.625 percent local portion of the sales tax, the highest local sales tax percentage in the state.

New York City is one of the nine other counties statewide in eliminating both a state and local tax on clothing on shoes under $110 per item.

The sales tax exemption is expected to save consumers save approximately $210 million statewide, retailers hope that the sales will aid in retail sales.

The Retail Council of New York State, a trade association that represents state retailers, said promotion of the exemption could help clothing stores compete with neighboring states.

Melissa Googas, assistant director of government relations at the Retail Council said, “”The savings, we believe, would resonate better with customers because they wouldn’t be charged any portion of the sales tax, state or local, and retailers would not be forced to compete with the neighboring states who have better sales tax policies,

The garden state of New Jersey does not charge sales tax on clothing. Connecticut, charges 6.35 percent sales tax on the full price of clothing, with sales tax at 7 percent for individual purchases costing $1,000 or more for clothing and footwear.

Restaurant Outlook for 2012 is positive, aided by increase in volume of beer sales.

With the economy improving, more people are visiting their local restaurants and helping the economy grow.

The National Restaurant Association Restaurant Performance Index (RPI) a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry continued to improve in January, slightly down from December. Despite the decline, January represented the third consecutive month stood above 100, which signifies expansion in the index of key industry indicators.  

Fifty-six percent of restaurant operators reported a same-store sales gain between January 2011 and January 2012, while only 26 percent reported a same-store sales decline.  

Forty-six percent of restaurant operators reported higher customer traffic levels between January 2011 and January 2012, while 30 percent reported a traffic decline. In December, 57 percent of operators reported higher customer traffic, while just 23 percent reported a traffic decline.

The Expectations Index, which measures restaurant operators’ six-month outlook for same-store sales, employees, capital expenditures and business conditions, stood at 102.1 in January - essentially unchanged from December’s level of 102.3. January marked the fifth consecutive month that the Expectations Index stood above 100, which represents an optimistic outlook among restaurant operators for business conditions in the months ahead.

Fifty-three percent expect to have higher sales in six months (compared to the same period in the previous year), up slightly from 51 percent who reported similarly last month. In comparison, only seven percent of operators expect their sales volume in six months to be lower than it was during the same period in the previous year.

Thirty-seven percent said they expect economic conditions to improve in six months, down slightly from 39 percent last month. Only 11 percent of operators said they expect economic conditions to worsen.

The Beer Institute released new data showing that the value of beer sales in restaurants rose more than 9 percent in 2011, totaling about $23.6 billion in sales, according to a report in FastCasual.com.  

With restaurants responsible for nearly 24 percent of total beer sales in 2011, they represented the largest share of on-premise sales last year. Beer retail sales in restaurants jumped from $21.6 billion in 2010 to nearly $23.6 billion in 2011.

“Restaurants are having an enormous impact in introducing the many great brands of beer to consumers,” said Joe McClain, president of the Beer Institute. “Restaurant patrons are trying new brands and styles on draft and bringing that new brand loyalty to off-premise retail channels. The boost in restaurant beer sales shows there is a beer for every palate.”

The boost in restaurant beer sales coincides with a period of growth in the restaurant industry. Overall, beer sales rose more than 2 percent in 2011, surpassing $98 billion in total retail sales. According to market research company Nielsen, the increase in sales revenue can be attributed to the high-end beer business. The sale of imports, crafts and above-premium beers sold off-premise was up nearly 3 percent.

The National Restaurant Association its Restaurant Industry Forecast in which it projects total industry sales of $631.8 billion for 2012, up 3.5 percent from 2011.

While the U.S. restaurant industry is expected to grow this year, operators remain challenged by food costs, building and maintaining sales volumes and the economy. The restaurant industry may also be challenged by the rapid increase in the cost of gasoline resulting in a change in consumer sentiment to eat out, coupled with higher food and operating costs.  

The NRA reports that in 2011, wholesale food prices were up 8 percent, the highest annual gain in more than 30 years. In 2012, the NRA expects prices to grow by 4 percent.  

Because of this continued inflation, the NRA predicts menu prices to increase 2.7 percent this year, compared to 2.4 percent last year. Commodities most affected by rising costs include:

  • Flour, 22 percent
  • Coffee, 18 percent
  • Eggs, 17 percent
  • Beef, 15 percent
  • Butter, 13 percent
  • Pork, 12 percent
  • Sugar, 11 percent

NRA reports that the national restaurant count is approaching 1 million, with 970,000 current units open. Also, 48 percent of all food dollars are spent away from home, up from 25 percent in 1955.

Dawn Sweeney, president and CEO of the NRA, said, “As our nation slowly recovers from the economic downturn, restaurants continue to be a vital part of American lifestyles and our nation’s economy. Restaurant job growth is expected to outpace the overall economy for the 13th straight year, and it’s clear the restaurant industry is once again proving to be a significant economic stimulant and strong engine for job creation.”

The industry is expected to gain back all of the jobs lost during the recession early this year. The overall economy, however, isn’t expected to be back at pre-recession employment levels until 2014.

The NRA expects Full service restaurants will be up 2.9 percent from 2011, while the quick-service segment is expected to grow by 3.1 percent, generating $174 billion compared to $169 billion.

The fastest growing segments include military food service, at 6 percent, and retail host, such as grocery stores and convenience stores, at 5.9 percent.

The NRA expects 10,000 new eating and drinking establishments to open this year, bringing the industry total to 970,000 locations.

Another retail segment leaving the marketplace-the music industry

For the baby boomers, once upon a time there were records, the LP, the long playing vinyl. The LP was followed by the “45”, a seven inch record. Records were replaced by eight tracks and in 1983 the implementation of the compact disc, or CD. Retailers including Sam Goody, HMV, Tower Records Virgin Megastores and national chains were the beneficiary of these products selling them to the mass market.

The retail environment has changed and the music industry’s future is here. The CD’s are out and digital downloads of music are in. The digital download explosion has resulted in the loss of another prominent retail establishment.

According to Nielsen Co and Billboard’s “2011 Music Industry Report, digital music sales accounted for a greater percentage of purchases than physical sales. Consumers purchased 1.27 billion digital tracks last years, which accounted for 50.3% of all music sales. Digital track sales increased 8.5% in 2011, while physical sales decline 5%.

Last year, 112 digital songs sold more than 1 million downloads, the first time more than 100 digital songs surpassed the million download mark. Digital albums accounted for 31% of all album sales, up from 26% in 2010 and 5.5% in 2006.   

Retail REITs love the New York Marketplace

Real estate investment trusts especially companies who own and manage retail shopping centers from around the nation continue to seek investment opportunities in the tri state area.

Earlier this year, Regency Center, a national developer, owner and operator of grocery anchored and community shopping centers, acquired its first property in New York. The REIT with its co-investment partner First Washington Realty, Inc. acquired the 141,382 square foot Lake Grove Commons, located at 110-150 New Moriches Road in Lake Grove, New York for $72.5 million, or about $564 per square foot.

The grocery anchor shopping center built in 2008 developed by Blumenfeld Development Group is fully leased to six national tenants. It is anchored by Whole Foods, the retailer’s only location in Suffolk County, along with LA Fitness and PETCO.

The purchase of Lake Grove Commons is Regency’s first asset in New York State. The company also owns the 103,892 square foot Plaza Square center anchored by ShopRite, in Wayne, New Jersey.

It was only a few years ago when another national real estate investment trust entered in the New York marketplace. In October 2009, Florida based Equity One purchased the 400,000 square foot Westbury Plaza at Old Country Road in Westbury New York. The REIT paid $103.7 million for the retail center anchored by Wal-Mart and Costco. The following month, it closed on the purchase of a 22 acre property, which previously served as the headquarters for Avis Rent a Car. The company is currently in the development of The Gallery at Westbury Plaza, a 330,000 square retail center which is scheduled to open in the fall of 2012.

Equity One entered in the New York City market in September 2010, when it purchased the 27,700 square foot retail condominium at 1175 Third Avenue between East 68th and East 69th Street. The entire space is occupied by Food Emporium on a triple net lease.

In May 2011, Equity One paid $55 million for a fee interest in a retail condominium located at 161 West 16th Street. The 56,870 square foot site on the east side of Seventh Avenue between West 16th and West 17th street is currently occupied by Loehmann’s. Prior to Loehmann’s tenancy, the space was occupied by the original Barneys New York store. 


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