KAMALIWIRE

Taking the Dive: Opening Hotels in Up-and-Coming Neighborhoods

Brooklyn, once thought of as the ugly stepchild to the main attractions of Manhattan, is now giving the island a run for its money. Tourism no longer exists only within the confines of Midtown and SoHo, but reaches into Williamsburg, and even towards deeper neighborhoods of Brooklyn, such as Bedford Stuyvesant.

Wanting something slightly less “cookie cutter” than the Empire State building, young travelers are spilling over into the specialty restaurants and thrift shops of Bedford Avenue. Take the Hotel Williamsburg, for example—a boutique hotel that offers four bars to its hip 20-somethings. Or the King & Grove group, known for their “hipster chic” hot spots in the Hamptons like Ruschmeyer’s and Surf Lodge, and their rumored expansion over the bridge.  

Just like the Meatpacking District was once home to a bevy of prostitutes, a few smart investors gambled on the risky real estate and were able to transform the area into designer shops, high-end restaurants and the top of the line hotels. Now, to be located in the Meatpacking District means that you are, perhaps, of a higher standard or level of luxury.

Could there be a similar fate for Brooklyn’s up-and-coming neighborhoods? The evidence seems to be pointing towards yes.

Facebook vs. Twitter: The Right Social Media for your Hotel

                                     

The move towards social media to benefit the hotel business has been a fast and furious one, but choosing the right social media outlets, and optimizing them to your brand, can have far more advantages than simply spreading yourself thin on every platform imaginable. So, how do you choose what’s right for you? 

Many hotel brands immediately gravitated towards Facebook as their main platform, introducing easy online bookings and referrals through the site. However, while Facebook may direct higher numbers for customers, it acts as a closed network, and is more a collective of outside viral content rather than a producer of new content. This means that the customers interacting are most likely already familiar with the brand.

On the other hand, open networks that create content, like Twitter, allow users to find your brand without previous knowledge of it. Twitter interaction works like a chain reaction; your brand name can build and build with frequent usage.

The bottom line? Test what works for your brand, focus, then optimize. Or in other words as the saying goes, “Make new friends, but keep the old.” 

My Hamptons: Steven Kamali

                                            

It’s no surprise that Steven Kamali, owner of East End staples like The Capri and Ruschmeyer’s has an opinion when it comes to Hamptons hotspots. Steven shared his favorite spots throughout the South Fork with us:

Favorite Restaurant – Nobu at The Capri(281 County Road 39A, Southampton, 504-6575)—totally casual and fun.
 
Favorite Nightlife 
  Ruschmeyer’s (161 Second House Road, Montauk, 668-8249)! Where else can you feel like a kid at summer camp again?

Favorite Event of the Summer – My daughter just turned one, so our morning swim in the pool is the best part of my day….
 
Favorite Farm Stand – Serene Green(3980 Noyac Road, Sag Harbor, 334-6311) on Noyac in Sag Harbor offers the most amazing fruits and vegetables.

Favorite Place to Shop – St. Peter’s Catch (58 S. Erie Ave., Montauk, 668-7100) has an incredible assortment of fresh fish—all you’d ever need for a great night barbecuing at home.

Favorite Best-Kept Secret – Dreamy Blend coffee in the general store at Sylvester & Co. (103 Main St., Sag Harbor, 725-5012).

(Source: hamptons-magazine.com)

World’s Top Airport Lounges

Find the ultimate in preflight comfort at these ten airport lounges that beg you to stay awhile. 

Ironically, the greatest trials of air travel often occur in the few hours before takeoff. The process should be simple, really: show up at the airport, flash a passport, drop bags and board the plane. But this hasn’t been the case for years, abandoned sometime in the bucolic 1960s amid concerns for safety, heightened security and the democratization of travel.

Travel is meant to be a rich experience, a means of engaging with culture, cuisine, and pleasure. In the last decade cities around the world have helped this along by building exceptionally designed, clean, well-functioning airports—consider the brightly painted struts and wood ceilings of Madrid-Barajas or the soaring, glass-roofed spaces of Incheon International in South Korea. Along with them have come equally stunning airport lounges, and the super-luxe first-class areas in international hubs around the world are a testament to this new age of luxury.

Instead of feeling like the wrong side of a quarantine—and serving decidedly lack-luster food (everyone’s had a run-in with those dreaded airport “panini”)—these lounges are oases offering first-rate amenities, privacy and calm. It’s all so good, in fact, you might even want to get to the airport early.

Consider how much improved an airport experience would be if you had an entire terminal to yourself, as at the Premium Terminal at Doha International, which is operated by Qatar Airways. A nearly 100-foot-tall vertical garden (not to mention a Payot Paris day spa) greets passengers at Qantas’s First Lounge at Sydney Airport, and thoughtful elements (noise-dampening felt walls, Marimekko tableware, elegant Finnish and Nordic furniture designs) mark the Finnair Lounge at Helsinki Airport. Freshly made Japanese noodles or a true fine-dining experience at restaurant Haven can be had at The Pier at Hong Kong International Airport.

Airports are gateways to the world, and these ten airport lounges cater to global travelers who want the journey to be as memorable as the destination.

Virgin JFK Clubhouse, John F. Kennedy International Airport, New York

The feeling that half of Manhattan has joined you at your gate at JFK is over. This March, Virgin Atlantic premiered its new Clubhouse with an Austin Powers–meets–uptown mod cocktail lounge at its heart, complete with a red leather sofa and purple lighting. But it’s the Clubhouse Spa, featuring Dr. Hauschka products and treatments, that really makes the JFK Clubhouse a standout layover option. In the end, just like the $17 million flagship at Heathrow airport, this lounge offers everything you need (massages, facials, foot treatments), everything you didn’t know you needed (a Bumble and Bumble salon) and several things that you don’t really need at all but are certainly nice to have (anyone for a game of pool?). Beyond TSA checkpoint in A Concourse, above boarding gates A4 and A5; virgin-atlantic.com.

                   

British Airways Concorde Room, Heathrow Airport

The decidedly unfashionable herringbone print, velvets and crystal chandeliers of the Concorde Room at Heathrow recall a well-to-do British gentleman’s study in all its relaxed, un-modern glory. Quite simply, this is a retreat—albeit one with full waiter service, complimentary wines and Champagne and private, hotel-style cabanas with day beds and en-suite bathrooms. If retreating isn’t your habit, book a theater ticket with the concierge and head to the terrace for a drink from the fabulous Concorde Bar and views of the runway. Terminal 5; britishairways.com.

                      

Etihad’s Diamond First Class Lounge, Abu Dhabi International Airport

To enter Etihad’s first class lounge is a dangerous game of choose-your-own-indulgence. Leave the kids at the door. Staff nannies keep little ones busy in the kids’ retreat among colorful beanbags and toys; parents head to the Six Senses Spa for a complimentary treatment. Then the real decision-making begins. Will it be the Champagne bar for the finest wines and bubbly or the cigar lounge? À la carte dining in a fine-dining atmosphere or dinner at the chef’s table? Just don’t forget the kids. Terminal 3; etihadairways.com. 

                      

Finnair Lounge, Helsinki Airport

From felt walls that swallow outside noise to Marimekko tableware to the wireless, mobile phone–charging system PowerKiss (wireless!), the simplicity and thoughtfulness of the Finnair Lounge makes it exceptional. A buffet is always on, and in addition to the views, the elegant Finnish and Nordic furniture designs provide their own easy pleasure. For those on the way to Asia, the midnight buffet is particularly elaborate. Travelers in need of a spa will need to have patience—the Finnair Spa (complete with traditional Finnish saunas) will reopen this winter, but in the meantime there are showers at the lounge. Terminal T2 between Gates 36 and 37; finnair.com.

                        

Lufthansa First Class Terminal, Frankfurt Airport

Lufthansa’s First Class Terminal offers its own passport control and security checkpoints, so travelers get personal attention all the way until they walk down the gangplank to the airplane. (Behind security in Departure Area B, there is also a smaller but no less elegant first class lounge for non-Schengen flights.) Creatively done lighting radiates from behind a black glass wall and from the tops of marble partitions in the restaurant. Everything, from the size of the tables to the marble and oak bar to the monsoon showerheads, is presented generously and thoughtfully. Next to Terminal 1; lufthansa.com.

                        

The Pier, Hong Kong International Airport

The seasoned traveler will be forgiven for any long-standing preconceptions about eating (or, sadly, not eating) in airports. Thankfully, not far from Gate 62 at Hong Kong International, those expectations will be overturned. At The Pier—Cathay Pacific’s glass-enclosed first- and business-class break area—you’ll find freshly made Japanese noodles at the Noodle Bar and proper fine dining and modern decor at the first-class Haven restaurant. (There are also two more fully stocked café/bars.) In addition to the business centers, the WiFi, the leather armchairs and the pebbled showers, a glass of Champagne also goes a long way to ease travel stress. Gates 62–66, Northwest Concourse; cathaypacific.com.

                        

Qantas First Lounge, Sydney Airport

Modernity, with polished surfaces, clear glass and stainless steel, is the norm of airport luxury today, give or take a Dutch modern knock-off table or two and a leather armchair. Which is why we’re thrilled with the 98-foot, 8,400-plant vertical garden that greets passengers at the Qantas First Lounge at Sydney Airport. It leaves the air in the atrium feeling cleaner and lighter. Better yet, part of the garden is incorporated into each of the Payot Paris day spa treatment rooms, so you can forget, for the moment, that you’re in transit. The upper floor of the lounge, designed by Marc Newson and replete with recliners and sofas (in addition to those leather armchairs), also includes an open kitchen restaurant serving food by Australian chef Neil Perry. International Terminal; qantas.com.au.

                         

Qatar Airways Premium Terminal, Doha International Airport

Doha airport knows how to do things on a massive scale better than anyone, which is why Qatar Airways worked with it to create this first- and business-class terminal cum mall cum hotel. It includes a handful of worthwhile airport elements (duty-free, fine boutiques) and complements them with the fundamentals of a fine lounge (a full-service Elemis spa, including Jacuzzi and sauna; several restaurants, cafés and bars; private meeting rooms and business centers). Hotel-style bedroom suites and child entertainment round out the offerings, and the result is truly over the top. Near Main Departures Building; qatarairways.com.

                           

Singapore Airlines SilverKris Lounges, Singapore Changi International Airport

At Singapore Changi International, as throngs of travelers roll handcarts piled high with suitcases to overflowing check-in lines, Passenger Relations Officers greet first-class passengers of Singapore Airlines curbside, taking their bags, guiding them to an armchair in the first-class check-in lounge and checking them in personally. Next it’s off to the first-class SilverKris Lounges, where, depending on their mood, guests can choose from meeting rooms, café/bars or 13 Italian-leather slumberettes. Don’t worry—the staff will wake you before your flight. Terminal 2 on Level 3 (North Wing); Terminal 3 on Level 3; singaporeair.com.

                           

Swiss Lounge, EuroAirport Basel Mulhouse Freiburg

Guests of the Swiss Lounge can sun themselves under an enormous glass dome, surrounded by bright, simple materials—like chrome and wood—rather than some of the richer, upholstered surfaces found in other first class lounges. The architecture is open, the greenery is plentifuland the staff at the welcome desk is attentive. Expect warm and cold buffets, leather recliners facing the panoramic windows, a proper European bar and a Japanese bridge in an atrium surrounded by palm trees. Somehow, it all works together impeccably—Priority Pass just voted it the best airport lounge of 2012. Y Terminal on the Departures Level; swiss.com.

                           

(Source: departures.com)

Partnering Up: How to Pick a Brand Beneficial to You

            

From collaborations, to sponsorships, to creative cooperation, partnering up with a non-competitive, complementary brand can be an asset in differentiating you from the competition to your target customers. Here are some simple tips when picking out the right partner:

1. Find what assets you have to leverage. The partnership needs to be mutually successful to be balanced, as both parties need to bring something to the table.

2. Identify whom you are targeting. Who exactly are the specific customers you are trying to reach with this partnership?

3. Pick a partner that makes sense—research brands that your customers can identify with or recognize, and create a list of the best matches.

4. Fully understand your partner’s goals and begin a dialogue. What is the main thing they want out of the partnership? Driving up sales? Raising brand awareness?

5. Establish your currency. Is it a number of rooms a night? Or is it something else?

6. Build your database. Sending out a cooperative message or promotion will gain a larger market for both parties.

An example of a successful partnership includes WeSC (We Are the Superlative Conspiracy), a young, hip clothing and accessories brand, teaming up with The Standard hotels, a group known for it’s playful sensibility. By combining their images, they created items travelers might need for everyday life such as wallets, passport holders, iPhone covers, and premium retro style headphones, all in different colors representing each of the hotels color identity. In this case, The Standard is reasserting their “cool” image, (as the often do by promoting up-and-coming music), eventually appealing to the 35 and under market.

Another example includes Marriott International and it’s strategic partnerships with Christie’s; Tumi; Keri Glassman, a nutritionist; Aromatherapy Associates; and Treasury Wine Estates, as part of the brand’s initiative to deliver a higher-level luxury experience at JW Marriott hotels worldwide.

“We’re making an effort to drive awareness among luxury consumers. One way is through our partnerships,” Mitzi Gaskins, vice president of JW Marriott said in June of 2011. “We want to align ourselves with people in a space relevant to our consumers. Our goal is offer unique experiences and knowledge to our guests.”

Additionally, having an understanding of what your goals are can help you formulate how many partnerships you pursue—it can be as small as getting more people to attend an event you are throwing at your venue, or as big as driving sales, depending on what holes you may be looking to fill in your brand. As mentioned before, each deal must create a form of “currency,” whether it be a higher RevPAR or reaching a market that you have yet tapped, and so on. The point being, whatever the “currency” may be, it should be beneficial to both sides.

In turn, if one side, or both sides, is not receiving their expected “currency” it may be time to go separate ways. Partnerships should be viewed as a way to bring a fresh view to your brand; so trying out new partnerships (rather than only using the same ones over and over) should be the goal.

Furthermore, the most successful scenarios are achieved when a marketing partnership brings two brands together and reaches out to their respective customers with a cooperative message and/or offer. Collecting customers’ names and information will eventually equal a valuable currency, both in your direct consumer marketing efforts and also in your further partnership possibilities.

Overall, alliances between brands can be a highly effective tool in expanding your market at a low cost, and are a way to make your brand stand out amongst the competition. 

(Source: nytimes.com, hotelexecutive.com)

Flashbacks: A Food Tour of the 1939 World’s Fair

This summer marks the 73rd anniversary of the 1939 World’s Fair, an event that would change the New York dining world forever. Here’s a look back at all the wonderful things that the visitors to the fair ate and drank at this epic summer spectacle.

The World’s Fair was organized by a team of retired NYC policemen as a way of lifting the country’s spirits after the Great Depression. The effort was spearheaded by former Police Commissioner Grover Whalen, who served as the president of the New York World’s Fair Corporation. After four years of planning, the fair opened on April 30, 1939 on a plot of land in Queens that was formerly used as an ash dump.

  

The introduction to the official World’s Fair pamphlet ended with these encouraging lines:

To its visitors the Fair will say: “Here are the materials, ideas, and forces at work in our world. These are the tools with which the World of Tomorrow must be made. They are all interesting and much effort has been expended to lay them before you in an interesting way. Familiarity with today is the best preparation for the future.

The fair celebrated newness and international cooperation at every turn. In this spirit, the grounds were filled with exhibits that showcased developments in food science, and also restaurants where visitors could taste dishes from all around the world.


Food Exhibits:

                    

The Food Building featured an exhibit that covered the previous 150 years of food science and inovation in America. A Times reporter noted that the “exhibit makes use of surrealistic dioramas and giant geometric forms which look like something out of an H.G. Wells fantasy of the future.” The centerpiece of the darkened exhibit hall was a 60-foot-wide egg-shaped display:

There one sees a moving chain of winged lobsters, a great transatlantic aqueduct which spills roses into a desert, an avocado with five jewels glowing from its skin and a clock which races madly backward from inside an opened tin can.

This mysterious sight is explained by a voice which says, “this is the kind of world your great-great grandmother would imagine we lived in if she were told of our countless achievement in food.” 

The Borden’s Dairyland exhibit showcased the latest in cow-milking technology. The Continental Baking building, which was designed to look like a bag of Wonder Bread, featured demonstrations about how various Continental products were made. The Kraft Foods exhibit illustrated how its products were processed using machines that had human-like fingers. And the Beech Nut building featured displays that educated guests on how coffee was grown and produced — it also had an elaborate circus diorama with tiny acrobats, clowns, and animals.

American Restaurants: 
There were 40 sit-down restaurants scattered across the grounds, as well as 261 individual refreshment stands, most of which served burgers, franks, sodas, and dairy products for 10 cents or less.

The fair hosted four Brass Rail restaurants, each of which had tables and dining bars. The Schaefer Center was one of the largest restaurants at the fair — it served multi-course meals from $1.35 - $2.75, as well as American staples, a la carte. Its menu was similar to that of an upscale steakhouse, with items like grilled sirloin steak ($2.25), chopped tenderloin ($90), and roast beef ($1.75). Guests could enjoy regional specialties from all across America at Ballantine’s Three Ring Inn. The fair also had a branch of Chicago’s Toffenetti restaurant, which offered a number of roasted and grilled meat dishes. And the Turf Trylon Club was one of the most expensive and popular restaurants at the fair.

For affordable eats, guests could visit the Mayflower Tested Quality Donuts pavilion, or a branch of the popular Childs chain of restaurants, which served 22 plate lunches. The massive Casino of Nations also served inexpensive dishes, and the servers took orders in any of 12 languages.

International Fare: 
But to adventurous diners, the biggest culinary thrills of the fest were found at the sit-down restaurants in the international pavilions. All of them served unusual delicacies made with imported ingredients, and many of them also offered wine, beer, and spirits that were hard to find in America. Here’s a breakdown of what was served in some of these restaurants.

               

The Japanese pavilion housed The Formosan Tea Room, which offered traditional Japanese tea service with rice cakes, as well as a few Chinese and American dishes. 

The Swiss pavilion had two very popular restaurants. One was an outdoor restaurant that served Swiss and American dishes served by waitresses in peasant garb. The other was The Chalet, which offered refined Swiss cuisine including the fried chicken, liver, and bacon dish known as brochettes Lucernoise.

The Swedish pavilion had a restaurant called The Three Crowns, which included a revolving smorgasbord. 

The British Buttery in the Great Britain pavilion provided guests with a wide range of dining options. On the low-end, fair patrons could order salads, sandwiches, and cheeses, while big spenders could feast on sirloin steaks, caviar canapes, and lamb chops. The restaurant served high tea in the afternoon and cocktails in the evening. 

The Tel Aviv Cafe at the Jewish pavilion offered a few dishes that were common to New York delicatessens at the time, like pickled herring, as well as more traditional Middle Eastern fare, like zucchini with eggs and potatoes. 

The French pavilion had one of the priciest and most popular restaurants: Le Restaurant Francais. In a dining room that overlooked the Lagoon of Nations, it served several opulent French dishes, including foie gras, crepes Suzette, and a duckling for two. Le Restaurant Francais was operated by Jean Drouant and his brother in law Louis Barraya, who both owned critically acclaimed Parisian restaurants. They brought over some of their best kitchen and dining room talent, including Maitre d’ Henri Soule.

                        

The Cuban Village featured a replica of Sloppy Joe’s, which was a popular Havana tavern of the time.

The Brazilian pavilion served coffee and dishes like chicken broth with rice and fish cooked in palm oil.

The Romanian pavilion had a fine-dining style restaurant called the Romanian House that offered an extensive wine list as well as caviar shipped by plane.

The Italian pavilion had a restaurant that paired famous dishes with wines from the regions where the recipes originated. A white truffle fonduta, for example, was served with Barolo.

The Finnish Pavilion had a restaurant that served reindeer steak, salmon casserole, and rolled beef with vegetables.

The Turkish pavilion featured a reproduction of a typical Turkish bar and restaurant. Guests could enjoy shish kebabs, stuffed mussels, and raki, an anise-flavored apéritif. The backside of the menu featured blurbs of famous Turkish folk tales.  

The Belgium pavilion had a large outdoor cafe area overlooking the Lagoon of Nations. It served chicken au Champagne (fried chicken pieces in butter sauce), as well as Chateaubriand. During its second year, the restaurant was run by Andre Pagani, of the famed Carlton Restaurant in Brussels.

The Soviet pavilion featured a ritzy dining room with a menu that included shashlik, borscht, and several types of vodka. 

The restaurant in the Polish pavilion offered guests cold fruit soup, calf brains a ala Polonaise, babka, zakaski, and honey wine. 

And Heineken hosted the Zuider Zee, a beer garden that served the food of the Netherlands.

A handful of journalists wrote that the food was too expensive. After reading this, the commissioner of the World’s Fair conducted a survey of the restaurants in the foreign zone, and estimated that full meals at these establishments cost about 43 cents on average, which was a standard price for a sit-down meal at a moderately priced Manhattan restaurant.


Menus from the World’s Fair:

                              

                                     


After the Fair: 


The World’s Fair introduced diners to many delicacies and styles of cuisine that were hard to find in New York, at the time. But the event also changed the New York dining scene in a different way: after the fair ended its two season run, some of the most popular restaurants made the jump from Queens to Manhattan, establishing brick and mortar restaurants that continued to offer the same food, served by the same people that traveled to New York for the fair. The restaurants from the Belgium, Swedish, and Swiss pavilions all opened outposts in Manhattan, as did Chicago’s Toffenetti restaurant, which set up shop in a massive space in Times Square. 

The staff of Le Restaurant Francais moved to a space on East 55th Street, and reopened the restaurant as Le Pavillon. With its doting proprietors, stylish dining room, dynamite food, and celebrity clientele, Le Pavillon was an instant hit.

(Source: ny.eater.com)

Top 10 Places to Eat Alone

Union Square Café

Location: 21 East 16th Street (Between Union Square West and 5th Ave.)

6th Floor Soho House

Location: 29-35 Ninth Avenue (Entrance is located on Ninth Avenue between 13th and 14th Streets)

Café Gitane

2 Locations: At the Jane Hotel (113 Jane Street) & 242 Mott Street 

 Jack’s Wife Freda

Location: 224 Lafayette Street 

Bar @ Balthazar

Location: 80 Spring Street (Between Broadway & Crosby)

Strip House Bar

Location: 13 East 12th Street

Bar @ Cask

Location: 167 East 33rd Street (Between 3rd & Lexington)


Cookshop

Location: 156 10th Avenue (At 20th Street)

Bar @ Five Points

Location: 31 Great Jones Street

Bar @ Lexington Brass

Location: 517 Lexington Avenue

Steven Kamali: Broker to the Chefs

                                           

His company has worked with private equity firms like LaSalle Hotel Properties and has been involved with such hotel chains as Wyndham Hotels and Resorts, Marriott Hotels & Resorts and the Four Seasons Hotels & Resorts. He also played a role in the launch of Cain Luxe Nightclub, which closed in 2010, and then again with owner Jamie Mulholland with the opening GoldBar.

“I was handling all of their real estate transactions, and that’s how we ended up collaboratively, collectively buying Surf Lodge together,” he said.

In its previous incarnation, Surf Lodge was a “dysfunctional” hotel that featured an after-hours lushing club. After he and his team of partners spent $5 million for the property, they spent eight weeks renovating the place (under the design of Robert McKinley, another partner of Kamali’s in the design). He brought on Sam Talbot, a semifinalist in the second season of Bravo’s Top Chef. The concept proved successful, despite a few minor municipal headaches (it racked up 700 pending code violations throughout its young career).

The Business was sold in April to Michael Walrath, a tech entrepreneur.

“I think Surf Lodge did so much for my career and my business, and it parlayed into various other deals because of it,” Mr. Kamali said. He would not specify how much the property was sold for. The new ownership group went on to pay $100,000 to settle 100 violations.

“In certain instances, situations arise where you get an offer that seems incredibly enticing, and you decide at the end of the day that you would like to take the money off the table,” he said.

Mr. Kamali still has a presence in the East End: He partnered with W South Beach’s David Edelstein and Jackie Mansfield to buy and reposition the Capri Hotel, which now features a Nobu restaurant and a Cynthia Rowley shop. He also has a hand in Ruschmeyer’s, a “nautical sleepaway camp”- inspired hotel/restaurant concept in Montauk.

“Opportunity breeds opportunity. The moment you do one thing, everybody wants to talk to you,” he said. “As long as you can create value for them, they’ll keep coming back.”

(Source: commercialobserver.com)

Visits to Upscale Eateries up 6% in Q1

                                                   

To win her over, try the black-truffle tagliatelle.

Dropping upwards of $300 on a fancy restaurant date is the new best gift to please a partner, mark an anniversary or just get outof the dog house, according to a research report out yesterday and interviews with analysts.

The report, from the NPD Group, found visits to pricey eateries jumped a startling 6 percent this spring — after devastating back-to-back annual declines coming out of the recession.

The 6 percent gain in visits to upscale eateries was the best in nearly five years, NPD said.

One analyst pegged the jump on diners finding new reasons to eat out.

“While many still struggle financially, a lot of consumers are starting to use a night at a fine restaurant as a replacement for a more expensive reward,” said Jonathan Probber, a hospitality industry consultant and educator.

“It’s become the new gift for a special occasion,” he said.

Indeed, NPD reported that high-end restaurants have climbed out of the industry’s cellar to post the industry’s strongest increase in traffic this year. Fast-food traffic is up just 2 percent and casual dining spots experienceda decline of 2 percent.

“Fine dining is a definite bright spot,” said NPD restaurant industry analyst Bonnie Riggs.

“By itself, fine dining is viewed as a better gift than a night at the theater, and is helping its recovery,” Riggs said.

Americans spent $407 billion eating out the year ending March 31, said NPD, with 13 percent — or $53 billion — spent on upscale restaurant tabs.

The balmy winter and early spring also helped fill upscale restaurants, said Peter Saleh, senior restaurant industry analyst at Telsey Advisory Group.

“Fine dining is linked directly to jobs; when employment improves, so does the traffic,” he said. “It’s been that way for years.”

The fortunes of the high-end operators of restaurants like Le Bernardin and Asiate also have improved sharply.

(Source: nypost.com)

How to Create a Signature Cocktail List that will keep your Customers Coming Back

 A restaurant is only as good as its drinks. A solid cocktail can make all the difference in a customer’s experience in a restaurant, so check out these tips when creating your exclusive list that will woo your clientele:

1.      Know your customer: Do you cater to a younger, laid-back crowd that will be more prone to following drink details and specials? Or to a more sophisticated crowd, that rate expensive liquors and exotic garnishes over price? Creating signature cocktails can be a way to entice new guests into your establishment, so keep in mind the market in which you are promoting your drinks.

                  

2.     Create something fresh and unique. Your signature drinks should be something you cannot find anywhere else, and something that essentially embodies the vibe of your establishment. One method of achieving this is by mixing alcohols that may not seem intuitive, such as blending a blackberry or other sweet vodka with a port wine for an interesting drink. Experimenting with infusions can be another way to make your drink unique—all you need are glass jars, vodka, and a selection of fruits, vegetables, herbs, candy or other interesting morsels that might add flavor. Simply add your ingredients to your jars of vodka, and wait a week or two.  

                                                     


3.     Add perceived value. Guests want to feel as though they are getting their money’s worth and adding perceived value makes your product worthy of a higher price. Customers consider the production value of a drink, hence it should not be something they can simply make in their kitchen at home, rather they should watch in awe as the bartender creates their concoction. Make the details count with garnishes that will add style to the drink, and choose your glassware wisely (make sure it translates the drink you are serving it in). If guests believe that they can only find a drink of this kind at your bar, you have made the right impression. 

                                                             

4.     Make it memorable. You want your guests to have a memorable experience at your establishment, and the cocktail list is just the gateway. Choosing memorable drink names can give your customers a sense of curiosity about the drink before even tasting it. Ways of doing this are by putting a spin on a traditional drink name, like “Bloody Mary Jane,” or coming up with a completely nonsensical name to get people asking questions. Service is also key: Does your drink light on fire? Does it have some kind of special ice? Give the customer something to remember.

                                                         

Furthermore, a signature cocktail menu can help with marketing the image of a restaurant, can entice new customers in, and keep frequent customers coming back. 

(Source: foodservicewarehouse.com)